Effective as of November 14, 2022
Terms of Service
Joga Soccer Academy Terms of Service
Welcome to the www.jogasocceracademy.com website (“Site”). This Site is owned and operated by Joga Soccer Academy Co. (“JSA”). These terms of use (these “Terms”) apply to the Content (defined below) on the Site (also defined below), your use of the Site and the ecommerce services for the purchase and sale of goods or services (“Services”) on the Site. These Terms are subject to change by JSA (referred to as “us”, “we”, or “our” as the context may require) without prior written notice at any time, in our sole discretion. The latest version of these Terms will be posted on this Site, and you should review these Terms before using the Site or purchasing any product or services that are available through this Site. Your continued use of this Site after a posted change in these Terms will constitute your acceptance of and agreement to such changes. You should also carefully review our Privacy Policy before use of the Site or placing an order for products or services through this Site.
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NOTICE: THESE TERMS OF USE CONTAIN AN AGREEMENT TO SUBMIT CLAIMS EXCLUSIVELY TO BINDING, INDIVIDUAL (NON-CLASS) ARBITRATION. PLEASE REVIEW THESE TERMS CAREFULLY.
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A. Acceptance of Terms.
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Please read the Terms carefully before you start to use the Site. By using the Site, or by clicking to accept or agree to the Terms, when this option is made available to you, you accept and agree to be bound and abide by these Terms and our Privacy Policy, incorporated herein by this reference. If you do not want to agree to these Terms or the Privacy Policy, you must not access or use the Site or Services.
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This Site is offered and available to users who are 16 years of age or older. By using this Site, you represent and warrant that you are of legal age to form a binding contract with JSA and, if you use our Services, that you have the authority to authorize any payment and/or use the payment card services utilized in the transaction. If you do not meet all of these requirements, you must not access or use the Site or our Services.
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B. Site Content and Restrictions.
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Content. The contents of the Site are intended for your personal, noncommercial use. All materials published on the Site (including, but not limited to news articles, photographs, images, illustrations, audio clips and video clips, collectively known as the “Content”) are protected by copyright, and owned or controlled by JSA or the party credited as the provider of the Content. You shall abide by all additional copyright notices, information, or restrictions contained in any Content accessed through the Site. You must not access or use for any commercial purposes any part of the Site or any services or materials available through the Site. No right, title, or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by JSA. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.
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Use Restrictions. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except your computer may temporarily store files and copies of such materials incidental to your accessing and viewing those materials.
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Prohibited Acts. You may use the Site only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Site: (i) in any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries); (ii) for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise; (iii) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the Content Standards set out in these Terms (enunciated below); (iv) to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter”, “spam”, or any other similar solicitation; (v) to impersonate or attempt to impersonate JSA, a JSA employee, another user, or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing); (vi) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by us, may harm JSA or users of the Site or expose them to liability.
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Site Interference. You agree not to use the Site in a manner that could affect the availability, integrity, or security of the Site or otherwise attempt to interfere with the proper working of the Site. You agree not to: (i) use any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any of the material on the Site; (ii) use any manual process to monitor or copy any of the material on the Site or for any other unauthorized purpose; (iii) use any device, software, or routine that interferes with the proper working of the Site; (iv) introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful; or (v) attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.
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C. User-Generated Content.
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Posting User-Generated Content. The Site may contain interactive features that allow users to post, submit, publish, display, or transmit to other users or other persons content or materials (“User-Generated Content”) on or through the Site. All User-Generated Content must comply with the Content Standards set out in these Terms. By posting any User-Generated Content, you represent and warrant that you own or control all rights in and to such content and have the right to grant the licenses to use mentioned hereafter. In no event shall you represent or suggest, directly or indirectly, JSA's endorsement of User-Generated Content.
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License Grant. Any User-Generated Content you post to the site will be considered non-confidential and non-proprietary. By providing any User-Generated Content on the Site, you grant us and our service providers, and each of their and our respective licensees, successors, and assigns, the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose.
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Disclaimer. You may be exposed to User-Generated Content on this Site that you may find offensive, objectionable, harmful, inaccurate or deceptive. User-Generated Content does not represent the views of JSA or any individual associated with us, and we do not control this User-Generated Content. We do not vouch for the accuracy or credibility of any User-Generated Content on our Site, and neither take responsibility nor assume any liability for any actions you may take as a result of reading User-Generated Content on the Site. By using our Site, you assume all associated risks. We do not undertake to review material before it is posted on the Site, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.
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Content Standards. User-Generated Content must comply in its entirety with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User-Generated Content must not: (i) contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable; (ii) promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age; (iii) infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person; (iv) violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policy; (v) be likely to deceive any person; (vi) promote any illegal activity, or advocate, promote, or assist any unlawful act; (vii) involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising; (viii) give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.
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Enforcement. We have the right to remove or refuse to post any User-Generated Content for any or no reason, at any time, in our sole discretion, and to take any action with respect to any User-Generated Content that we deem necessary or appropriate in our sole discretion, including if we believe that such User-Generated Content violates the Terms, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Site or the public, or could create liability for JSA. Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Site. YOU WAIVE AND HOLD HARMLESS GST AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
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D. Products, Services, and Purchases.
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Reliance on Information Posted. The information presented on or through the Site is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Site, or by anyone who may be informed of any of its contents. All features, content, specifications, products and prices of products and services described or depicted on this Site are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services on this Web Site at a particular time does not imply or warrant that these products or services will be available at any time.
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Order Acceptance. You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept any orders in our sole discretion. After having received your order, we will send you a confirmation email with your order number and details of the items you have ordered. Acceptance of your order and the formation of the contract of sale between us and you will not take place unless and until you have received your order confirmation email. You have the option to cancel your order at any time before we have sent your order confirmation email by calling our Customer Service Department at (425) 484-3873.
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Prices. All prices posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges for shipping and handling will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation email.
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Payment Terms. Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before our acceptance of an order. You represent and warrant that (i) the payment information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such payment card or account for the purchase, (iii) charges incurred by you will be honored by your payment card company or financial institution, and (iv) you will pay charges incurred by you at the posted prices for your order, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order.
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Shipments. When an order is placed, it will be shipping to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this Site. All purchases from this Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
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E. Intellectual Property.
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Trademarks. The JSA name, related names, slogans and logos, the JSA logo, and all related names, logos, product and service names, designs, and slogans are trademarks of JSA or its affiliates or licensors. You must not use such marks without the prior written permission of JSA. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify JSA's trademarks in any way, including in advertising or publicity pertaining to distribution of materials on this site, without Our prior written consent.
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Digital Millennium Copyright Act (“DMCA) Notice. In operating the Site, we may act as a “services provider” (as defined by DMCA) and offer services as online provider of materials and links to third party web sites. As a result, third party materials that we do not own or control may be transmitted, stored, accessed or otherwise made available using the Site. If you believe any material available via the Site infringes a copyright, you should notify us using the notice procedure for claimed infringement under the DMCA. We will respond expeditiously to remove or disable access to the material claimed to be infringing and will follow the procedures specified in the DMCA to resolve the claim between the notifying party and the alleged infringer who provided the Content. Our designated agent (i.e., proper party for notice) to whom you should address infringement notices under the DMCA is Kevin Galiano, Joga Soccer Academy 2227 Queen St, Bellingham, WA 98229. In addition, you may send infringement notices to us via email at info@jogasocceracademy.com. Please provide the following in the notice: (i) identify the copyrighted work or other intellectual property that you claim has been infringed; (ii) identify the material on the Site that you claim is infringing, with enough detail so that we may locate it on the Site; (iii) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (iv) a statement by you declaring under penalty of perjury that (a) the above information in your notice is accurate, and (b) that you are the owner of the copyright interest involved or that you are authorized to act on behalf of that owner; your address, telephone number, and email address; and (v) your physical or electronic signature.
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F. Cancellation Policy
We understand that life can be unpredictable, and things may come up that prevent you from attending your scheduled training session. However, we also value the time and commitment of our coaches, and the importance of maintaining a schedule to provide quality services to all our clients. Therefore, we have created the following cancellation policy:
Cancellation by the client: If you need to cancel your scheduled training session, we require at least 48 hours notice. If you fail to provide at least 48 hours notice, you will be charged the full amount for the session. If you provide at least 48 hours notice, we will reschedule your session for a later date.
Cancellation by the coach: In the event that the coach needs to cancel the scheduled training session, we will notify you as soon as possible and provide the option to reschedule the session at a mutually convenient time or issue a full refund for the session.
Late arrival by the client: If you arrive late to your scheduled training session, the session will still end at the originally scheduled time. The coach is not obligated to make up for the missed time, and the full session fee will still be charged.
No-shows: If you fail to show up for a scheduled training session without prior notice, you will be charged the full amount for the session, and no rescheduling will be offered.
We understand that emergencies can happen, and we will do our best to accommodate your situation. However, we ask that you respect our time and commitment to providing quality services to all of our clients by adhering to this cancellation policy.
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G. Subscription Cancellation
You are able to cancel your subscription at any time for any reason. To do so access our customer portal and input your locations password that was given via email before you signed up. If you lost the email please reach out to us and we will send you it again. From there access your Personal Customer Portal by putting your email in to the login page. After that you will receive an email immediately to your subscription where you may change packages, purchase individual sessions, or cancel. If you have any questions please feel free to reach out. Thank You!
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H. Links From the Site. If the Site contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the content of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
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I. General Terms.
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Geographic Restrictions. The owner of the Site is based in the state of Washington in the United States. We make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
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Disclaimer of Warranties. You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER GST NOR ANY PERSON ASSOCIATED WITH GST MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER GST NOR ANYONE ASSOCIATED WITH GST REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.TO THE FULLEST EXTENT PROVIDED BY LAW, GST HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
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Limitation of Liability. TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE GST, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
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Indemnification. You agree to defend, indemnify, and hold harmless the JSA, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, your User-Generated Content, any use of the Site’s Content, Services, and products other than as expressly authorized in these Terms or your use of any information obtained from the Site.
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Force Majeure. We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.
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Governing Law. Any claim relating to, and the use of, this Site and the materials contained herein is governed by the laws of the State of Washington, U.S.A. In the event the arbitration provisions included in these Terms is deemed unenforceable, you consent to the exclusive jurisdiction of the state and federal courts located in Whatcom County, Washington. A printed version of these Terms will be admissible in judicial and administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.Dispute Resolution and Binding Arbitration.
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YOU AND JOGA SOCCER ACADEMY CO. ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.
ANY CLAIM, DISPUTE OR CONTROVERSY (WHETHER IN CONTRACT, TORT OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO THE SITE ITSELF, YOUR USE OF THE SITE OR THE PURCHASE OF PRODUCTS OR SERVICES THROUGH THE SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION. -
The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with the Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this Section 12. (The AAA Rules are available at www.adr.org/arb_med or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this section.
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The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the Agreement is void, voidable or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction.
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You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR JOGA SOCCER ACADEMY CO. WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR IN ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.
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If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed and the remaining arbitration terms will be enforced.
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Assignment. You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section is null and void. No assignment or delegation relieves you of any of your obligations under these Terms. You agree that the Agreement may be automatically assigned by JSA in our sole discretion.
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No Waiver. The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision.
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No Third Party Beneficiaries. These Terms do not and are not intended to confer any rights or remedies upon any person other than you.
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Legal Notices.
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To You. We may provide any notice to you under these Terms by: (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address with us current.
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To Us. To give us notice under these Terms, you must contact us at: Joga Soccer Academy 2227 Queen St. Unit 3 Bellingham, WA 98229
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Severability. If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.
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Entire Agreement. Our order confirmation, these Terms, and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.
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Your Comments and Concerns. This Site is operated by Joga Soccer Academy Co. 2227 Queen St. Bellingham, WA 98229. All feedback, comments, requests for technical support, and other communications relating to the Site should be directed to: info@jogasocceracademy.com
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J. Subscription Cancellation
1. **Subscription Plans:**
- We offer various subscription plans to cater to different preferences and needs.
- Subscribers can choose between weekly and monthly billing options
2. **Billing and Payments:**
- Payments will be automatically processed based on the selected billing cycle but can cancel at anytime for any reason. If cancellation is made for a 3 month, 6 Month, or 12 Month Package prior to all cycles being completed the remainder of the payment will be charged in full. We do this to ensure our coaches time is safe guarded in any attempt to misuse the package to receive a cheaper rate.
3. **Cancellation Policy:**
- Subscribers can cancel their subscription at any time but if a 3 Month, 6 Month, or 12 Month Package is purchased and cancelled before the end of all cycles being completed then the remainder of the payment will be charged in full.
- To cancel, access customer portal and with location password and login to personal customer portal with email.
- Cancellations made before the next billing cycle will prevent future charges.
- No refunds will be provided for the remaining days of the current billing cycle.
4. **Refund Policy:**
- We do not offer refunds for subscription fees already paid.
- Refunds will only be considered in cases of technical errors or billing mistakes.
5. **Changes to Subscription Plans:**
- Subscribers can upgrade or downgrade their subscription plan at any time.
- Changes will be reflected in the next billing cycle.
6. **Communication:**
- Subscribers will receive important updates and notifications via email.
- Ensure that your contact information is up-to-date to receive timely communications.
7. **Contact Support:**
- If you encounter any issues or have questions about your subscription, contact our support team at [info@jogasocceracademy.com].
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K. Scheduling Policy
We aim to provide a seamless and enjoyable experience for our subscribers. Thank you for choosing Joga Soccer Academy.
Scheduling availability for the following week will be sent out every Friday morning and will close Sunday evening at 11:59pm.
We emphasize the importance of customer responsibility when it comes to scheduling appointments or services. We believe that it is the customer's responsibility to schedule their appointments or services with us, and we encourage our customers to take an active role in managing their scheduling needs.
Failure to schedule for the following week without 48-hour notice before scheduled session will result in a full charge of a session fee.
We believe this way we can streamline the scheduling process and make it more efficient for both the customer and our service providers. We understand that our customers lead busy lives, and we want to make scheduling as easy and stress-free as possible for them. By emphasizing customer responsibility, we can help to ensure that our customers get the services they need when they need them.
We offer a variety of scheduling options to our customers, including online scheduling, phone scheduling, and in-person scheduling, depending on the availability of our service providers.