Joga 1/4 Zip Pullover

At Joga Soccer Academy, we strive to ensure that you are fully satisfied with your purchase. Please review our return and exchange policy below.

No Refunds  
All sales are final, and we do not offer refunds on any products.

Exchanges for Damaged Products  
If your item arrives damaged or defective, we’re happy to offer an exchange. Please follow the steps below to request an exchange:

1. Notify Us: Contact our customer service team within 7 days of receiving your order at [customer support email], including your order number and a description of the issue.
   
2. Provide Photos: Please attach clear photos of the damaged item to help us assess the situation.

3. Ship Back the Item: Once your exchange request is approved, we will provide instructions on how to return the damaged item. You must ship the item back to us in its original packaging.

4. Receive Your Exchange: Upon receiving and inspecting the damaged item, we will process your exchange and ship a replacement to you at no additional cost.

Please note that items must be unworn and in the same condition as received to qualify for an exchange. We are unable to exchange products that show signs of wear or damage caused by the customer.

Thank you for your understanding, and we appreciate your trust in Joga Soccer Academy!

At Joga Soccer Academy, we aim to get your gear to you as quickly and efficiently as possible. Please review our shipping policy below for details on delivery times, shipping costs, and more.

Shipping Costs 
Customers are responsible for all shipping fees. Shipping costs will be calculated at checkout based on your location and the selected shipping method.

Shipping Options & Delivery Times
We offer the following shipping options:
- Standard Shipping (5-7 business days)  
- Expedited Shipping (2-3 business days)  

Please note that shipping times are estimated and may vary depending on your location and any unforeseen carrier delays. Business days are Monday-Friday and do not include weekends or holidays.

Order Processing Time  
All orders are processed within **1-2 business days** after payment is confirmed. Orders placed after 2:00 PM (PST) on Fridays or during weekends will be processed the next business day.

Tracking Your Order  
Once your order has been shipped, you will receive a confirmation email with a tracking number, so you can monitor your package’s delivery.

International Shipping  
At this time, we only ship within the United States. For international orders, please contact us directly at [customer service email] for possible shipping options.

Shipping Delays  
While we strive to ensure timely delivery, Joga Soccer Academy is not responsible for delays caused by shipping carriers or issues such as incorrect shipping addresses provided by the customer.

Questions?  
If you have any questions or concerns about your order, feel free to reach out to us at info@jogasocceracademy.com, and we’ll be happy to assist you.

Thank you for choosing Joga Soccer Academy!